
Events
Tues 24 March 2026 12:30pm – 1:30pm AEDT | Webinar
Managing Persistent, Vexatious and Self-Represented Complainants: A Survival Guide for University Lawyers
We are pleased to invite you to a practical webinar addressing the increasing challenges university legal teams face in managing persistent, vexatious and self-represented complainants.
While many matters begin with a legitimate concern, some escalate into prolonged disputes characterised by repeated correspondence, procedural manoeuvring and, at times, serial litigation across multiple forums.
This seminar will cover early warning signs, governance controls including single-point contact and behavioural agreements, litigation strategies for self-represented and serial litigants, managing reputational and media escalation, and boundary-setting for in-house lawyers to avoid escalation and burnout.
This seminar is eligible for Continuing Legal Education purposes (1 CPD unit).
Presenter: Helen Fleming, Principal, HF Associates
Moderator: Helen Chu, Director, SOUL
​
Location: Online via Zoom
Members will need to login and join the 'Events' Group to access the post for more information and to obtain the meeting link - please note the event is intended for SOUL members only.
Contact us: We recommend you follow SOUL on LinkedIn.
​
Online via Zoom
16 - 17 October, 2025 | In-person event
SOUL Annual Conference
Event complete
The Board of SOUL were pleased to host SOUL 2025 on 16 and 17 October 2025 in Perth.
Click on 'More Info' below for more information about the program and events.
Slides from the sessions will be publicly available for a few weeks after the event before being put in the Members' Only area.
The SOUL Board and 2025 Conference Local Organising Committee
Location: The University Club of Western Australia, The University of Western Australia, Hackett Entrance #1, Hackett Drive, Crawley WA 6009
Contact us: We recommend you follow SOUL on LinkedIn.
​
