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Clapping Audience

Events

Tues 24 March 2026  12:30pm – 1:30pm AEDT  |  Webinar

Managing Persistent, Vexatious and Self-Represented Complainants: A Survival Guide for University Lawyers

We are pleased to invite you to a practical webinar addressing the increasing challenges university legal teams face in managing persistent, vexatious and self-represented complainants.

 

While many matters begin with a legitimate concern, some escalate into prolonged disputes characterised by repeated correspondence, procedural manoeuvring and, at times, serial litigation across multiple forums.

 

This seminar will cover early warning signs, governance controls including single-point contact and behavioural agreements, litigation strategies for self-represented and serial litigants, managing reputational and media escalation, and boundary-setting for in-house lawyers to avoid escalation and burnout.

 

This seminar is eligible for Continuing Legal Education purposes (1 CPD unit).

 

Presenter: Helen Fleming, Principal, HF Associates

 

Moderator: Helen Chu, Director, SOUL

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Location: Online via Zoom

 

Members will need to login and join the 'Events' Group to access the post for more information and to obtain the meeting link - please note the event is intended for SOUL members only.
 
Contact us: We recommend you follow SOUL on LinkedIn.

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Online via Zoom

16 - 17 October, 2025  |  In-person event

SOUL Annual Conference

Event complete

 

The Board of SOUL were pleased to host SOUL 2025 on 16 and 17 October 2025 in Perth.

 

Click on 'More Info' below for more information about the program and events.

 

Slides from the sessions will be publicly available for a few weeks after the event before being put in the Members' Only area.

 
The SOUL Board and 2025 Conference Local Organising Committee
 

Location: The University Club of Western Australia, The University of Western Australia, Hackett Entrance #1, Hackett Drive, Crawley WA  6009
 
Contact us: We recommend you follow SOUL on LinkedIn.

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In-Person
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